The changes mean that while eBay buyers can still pay with PayPal, sellers are going to be paid straight into their bank accounts.But some sellers have threatened to prevent using the service over the move.eBay's forums have several posts from sellers who say they're reluctant to use the new system and provides eBay direct debit access to their personal bank accounts.
But the new terms, effective from 1 June, say the new "managed payments" system is compulsory, and therefore the company has the facility to limit or remove listings from sellers who refuse to use it.
The company says the new system is easier , convenient, and provides buyers more payment options - and therefore the rollout are going to be gradual.It marks a big change in an almost two-decade partnership with PayPal, which split from eBay in 2015.
What's changing?
The managed payments system means PayPal fees will not be added to the method , though eBay has made its own fees slightly higher.But the corporate claims most of the people can pay an equivalent as - or but - before.The new system is 12.8% of the ultimate amount including delivery, plus 30p within the UK ($0.30 within the US). The old system was 10% for eBay, plus PayPal's fees, plus 30p. The difference favours the new system to the tune of pennies for many transactions.
The move also means buyers will automatically have access to each payment option available - including credit and debit cards, Apple Pay, Google Pay, PayPal, and PayPal Credit.
However, payments will now take two working days to be transferred, while PayPal was usually on an equivalent day.The feature has been unrolled since about 2018, an eBay spokesperson said - with business sellers moving first. An estimated four million sellers are already using it.
The deadlines for all users are phased - so while many sellers are required to maneuver to the new system from 1 June, others will receive a message from eBay within the coming weeks and months.
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What's the problem?
The terms and conditions make using the new system mandatory.In part, the reluctance is because eBay features a strong reputation for shielding buyers - sometimes at the expense of sellers. Some unscrupulous fraudsters are known to shop for a product on eBay swap it for a damaged or different item, and return the package demanding a refund.
Some sellers believe eBay regularly sides with the customer in such cases - and fear that refunds would be taken out of their bank accounts under the new system. Late last year, before the approaching change, another forum user wrote: They are so heavily biased within the buyer's favor. I'm simply not prepared to modify to the present new system and provides eBay direct access to my checking account .
eBay, for its part, says the direct debit scheme adheres to equivalent rules to the other direct debit, like a telephone bill. meaning customers will have advance notice of what proportion is being taken out, and any incorrect or fraudulent payments should be refunded.
Other users were confused by the switching process requiring them to enter their online banking usernames or passwords. But those credentials are only employed by the bank. the corporate says it doesn't have any actual direct access to sellers' bank accounts.